Last updated: 19 August 2026

This Appeals Policy explains how users and content providers may challenge a decision made by only4feet, including content removal, account suspension, or the outcome of a complaint review.

1. How to File an Appeal

If you disagree with a decision made under our Terms of Service, Community Standards, or Complaints / Content Removal Policy, you may submit an appeal within 5 business days of being notified of the decision by contacting appeals@only4feet.com with your account details and the reason for your appeal.

2. Internal Review

Appeals are reviewed by a member of our Trust & Safety team who was not involved in the original decision. We aim to respond within 5 business days with the outcome of the review and the reasoning behind it.

3. Scope of the Appeals Process

The appeals process described in this policy applies to all decisions arising from a complaint review, including content removal and account suspension, and is available to both content providers and users. All appeals are handled within the 5 business day window set out in Section 1 and are reviewed by personnel not involved in the original decision.

4. Resolution by a Neutral Third Party

If a dispute or appeal cannot be resolved through only4feet's internal appeals process described above, either party may request that the matter be referred to a mutually agreed, neutral third-party body for independent review and resolution.

4.2. only4feet will cooperate in good faith with the neutral body's requests for information and will implement the outcome of the neutral review within a reasonable time, not to exceed 10 business days from the date the decision is issued, unless the decision specifies otherwise.

4.3. This provision does not limit any party's right to pursue remedies available under applicable law.

5. Contact

Questions about this policy can be directed to appeals@only4feet.com.