Refund Policy
only4feet.com provides access to digital content and subscription services. Because digital content is delivered instantly and cannot be "returned," purchases are generally considered final and non-refundable once access has been granted.
All payments processed through CCBill are subject to CCBill's own consumer protection procedures. In accordance with Section 6, Paragraph 4 of CCBill's Merchant Terms and Conditions, CCBill's Consumer Support team reviews and handles all refund requests on a case-by-case basis, independent of the general non-refundable policy stated above.
How to Request a Refund
- Contact CCBill Consumer Support directly at 1-888-596-9279 (or via support.ccbill.com), referencing your transaction ID and the billing descriptor shown on your statement; or
- Contact only4feet support at support@only4feet.com and we will assist in escalating your request to CCBill.
Grounds That May Qualify for a Refund
Without limitation: unauthorized or fraudulent use of a payment card, duplicate billing, technical failure preventing access to purchased content, or cancellation requests made in accordance with CCBill's policies.
Timeframe
Refund requests are typically reviewed and resolved within CCBill's standard processing window. only4feet will not obstruct, discourage, or retaliate against any user for filing a legitimate refund request with CCBill.
This policy is provided in addition to, and does not limit, any statutory consumer rights the user may have under applicable law.
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